On 6/20 at around 10:00pm my brand new Xbox 360 Slim shut off while watching netflix. After looking into the problem the 360 was dead and wouldn't power on. I found the new power brick to have a red light. UPDATE: 6/21 After speaking with Microsoft they opened an order for me to send it to them. Concluding that it had to be the Console itself, because we had tried 2 different power supplies and both Red Lighted. But the same 2 power supplies would work on my friends new 360 model S. They could not expedite the process and would take 2 to 3 weeks. As well they would not compensate me for any frustration which I'm ok with now but because of the bad PR I would've thought they be willing to make a loyal customer happy. I did inform them that I would be documenting the hardware failure on youtube and anywhere I could get it published. That didn't help to make them move things along any faster. She advised me to check with my local retailer Game Stop where I purchased it from and see if they could do a system Swap. I advised I would check but since I had searched for 2 systems over the weekend in a 30 mile radius most places were out of stock and had told me that they didn't know when they would be getting anymore back in and the only thing I could do was check day to day. On Monday morning my local game stop manager spoke with their district manager after I informed her of what had gone on. The DM found a store who had just gotten a new one in stock. They held it for me until ...
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